You can now ask Shopify Sidekick about your Dealeasy offers, performance, and setup, right from your Shopify admin. Instead of opening the app and checking each offer, type a question like "How is Dealeasy performing?" or "Why is my Volume discount table offer not showing?" and Sidekick will answer using your Dealeasy data.
What is Shopify Sidekick?
Sidekick is Shopify's built-in AI assistant. It's available in your Shopify admin through the "Work with Sidekick" bar at the bottom of the screen or as an icon at the top right.
Sidekick can only read your Dealeasy data. It cannot create, edit, pause, or delete offers, or change any settings. To make any changes, open the Dealeasy app to do them manually.
1. Getting started
- Open your Shopify admin.
- Click "Work with Sidekick" at the bottom of the screen, or click on Sidekick in Home page, or click the Sidekick icon at the top right.
- Type your question about Dealeasy and press Enter.
- When you ask about Dealeasy, Sidekick will ask for your permission to access the app's data. Allow it to continue.
2. What you can ask Sidekick
Topic | What Side Kick can tell you | Example Prompts |
Performance | Performances such as uses, orders, revenue from offer items, and discount given. | “How did Dealeasy do last month?”
“How are my volume discounts doing?”
“Which gifts were given the most?” |
Plan | The current plan, whether the subscription is active, and the free trial details. | “What plan am I on?”
“Am I still on the free trial?”
“When does this billing cycle end?” |
Find Offers | Which offers exist, which are active or scheduled, and which apply to a country, or customer. | “What offers are active right now?”
“Which cart goal offer is available in the US?”
“What is scheduled for Black Friday?” |
Diagnose offer | Check why offer is not appearing and gives you details of what has to be done to make it work. | “Is Summer BOGO showing on the product page?”
“Why isn’t Free shipping over $50 visible?” |
Dealeasy Help | How to reach Dealeasy: user guides, live chat, and the support email. Opens the in-app Help page. | “How do I contact Dealeasy support?”
“Where are the user guides?” |
Here’s an example of Sidekick’s response regarding Dealeasy performance query:
3. Troubleshooting offers with Sidekick
When an offer isn't showing in your store, Sidekick runs a set of checks and tells you what's blocking it. It checks whether:
- The Dealeasy widget is enabled.
- The offer is active and within its schedule.
- The offer products are valid.
- The Dealeasy app embed is enabled in your theme.
- The widget's app block is added in the theme template (for embedded page widgets).
If it finds a problem, Sidekick shares a direct link to the page where you can fix it. For example, it can link you to the theme editor to enable the app embed as shown in the example below.
4. Tips for better answers
- Mention "Dealeasy" in your question. Sidekick can often work out that you mean Dealeasy, but naming the app gives more accurate results. For example, "What products are in the dealeasy offer 'volume discount table - Summer collection'?" works better than "What products are in 'Volume discount table'?"
- Use the exact offer name as it appears in the dealeasy app, in quotes.
- Ask follow-up questions. If an answer seems incomplete, ask Sidekick to check further.